Privacy Policy

Last Updated: 1/27/2026

1. Introduction

Welcome to KindaLost ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our mobile application and website (the "Service").

We are the data controller of your personal data. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our Service:

  • Personal Identification Information: Name, email address, and authentication tokens when you register or sign in (e.g., via Apple or Google).
  • Travel Preferences & Input Data: Information you input into the app, such as travel destinations, dates, budgets, interests, and dietary restrictions. This data is essential for our AI to generate itineraries.
  • Usage Data: Information on how you access and use the Service, including your device type, operating system version, unique device identifiers, and interaction logs.
  • Device Permissions: We may request access to your device's features, such as notifications or location services, to enhance your experience. You can manage these permissions in your device settings.

3. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To generate personalized travel itineraries and recommendations using Artificial Intelligence.
  • Account Management: To manage your registration, login, and account preferences.
  • Improvement and Analytics: To analyze usage patterns and improve the functionality, performance, and user experience of our Service.
  • Communication: To send you service updates, security alerts, and support messages.

4. Data Sharing and Third Parties

We do NOT sell your personal data. However, we may share your information with:

  • AI Service Providers: We use third-party AI models (e.g., OpenAI, Anthropic, Google) to generate content. Your travel preferences and inputs are sent to these providers to create your itinerary. These providers are not permitted to use your data for their own model training.
  • Cloud Infrastructure: We use third-party cloud services (e.g., Supabase, AWS) to host our Service and store your data securely.
  • Legal Requirements: We may disclose specific information if required by law or in response to valid requests by public authorities.

5. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using the Service, you consent to this transfer. We take all steps reasonably necessary to ensure that your data is treated securely.

6. Your Data Rights (GDPR & CCPA)

Depending on your location, you have certain rights regarding your personal data:

  • Right to Access: You can request copies of your personal data.
  • Right to Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Correction: You can request that we correct any information you believe is inaccurate.

To exercise these rights, please contact us at support@kindalost.app.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@kindalost.app